Skip to content

FREE Shipping on all orders!

Search
Cart

FAQ

Q: How can I place an order on Meek & Lou? A: Ordering from Meek & Lou is simple. Just browse our website, select the desired products, and add them to your shopping cart. Proceed to the checkout page, provide your shipping information, and complete the payment process. Once your order is confirmed, you will receive an email notification.

 

Q: What payment methods are accepted on Meek & Lou? A: We accept various secure payment options, including major credit cards (Visa, Mastercard, American Express) and PayPal. Rest assured that your payment details are protected through encrypted transactions.

 

Q: How long does shipping take? A: Shipping times may vary depending on your location and the specific product. In general, orders are shipped in 48h and typically arrive within 3-15 businessdays. Please note that some products may have longer shipping times, and rare cases may experience delays of up to 20 days.

 

Q: Can I track my order? A: Yes, once your order is processed, we will provide you with a tracking number. You can use this tracking number to monitor the progress of your package and get real-time updates on its whereabouts. Please allow a few days for the tracking information to become available in the carrier's system.

 

Q: What if I have an issue with my order or need customer support? A: We are committed to providing excellent customer service. If you have any concerns, questions, or need assistance with your order, please don't hesitate to contact our customer support team. 

 

Q: Do you offer international shipping? A: Yes, we offer international shipping to many countries. However, please note that additional customs fees, taxes, and import duties may apply for orders outside of the United States. These charges are the responsibility of the recipient and are determined by the destination country's customs regulations.

 

Q: What is your return policy? A: We want you to be completely satisfied with your purchase from Meek & Lou. If you encounter any issues with your order, please reach out to our customer support within 30 days of receiving your product. We will guide you through the return process and work towards finding a suitable solution.

 

If you have any further questions or concerns that are not addressed above, please feel free to contact our customer support team. We are here to ensure your shopping experience at Meek & Lou is smooth and enjoyable.